What Information Do We Collect from You?
When you register and use the 91100 platform, we collect several categories of information to provide you with a secure, seamless, and personalised experience. The information we collect includes:
Full name, date of birth, phone number, email address, encrypted password, and identity verification details provided during registration or account profile updates.
Details relating to local payment methods such as DuitNow, Touch 'n Go eWallet, or bank account information used for deposits and withdrawals in RM. We do not store your full card number or PIN.
IP address, device type, operating system, browser version, screen resolution, and usage data collected automatically when you visit the platform or use the 91100 mobile app.
Game records, transaction history, login frequency, pages visited, session duration, and other usage patterns that help us improve the platform experience for all users.
How Is Your Information Used?
91100 uses the information collected solely for legitimate purposes directly related to delivering our platform services. The primary purposes for which your data is used include:
- Account management — processing your registration, verifying your identity, and enabling secure access to your account.
- Transaction processing — handles deposits, withdrawals, and any financial transactions in MYR you carry out through the platform.
- Customer support — resolves enquiries, complaints, and technical support requests submitted to the 91100 team.
- Fraud prevention — detects and prevents suspicious activity, account misuse, or any attempts to manipulate the platform.
- Service improvement — analyses usage patterns to continuously improve platform performance, usability, and content.
- Legal compliance — fulfils legal obligations or requirements from relevant authorities in Malaysia when required.
How Do We Use Cookies and Tracking Technologies?
The 91100 platform uses cookies and similar tracking technologies to enhance your experience on our website and app. Cookies are small text files stored on your device that help us recognise you on subsequent visits.
We use several types of cookies:
- Essential cookies — required for core platform functions such as login session verification and account security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies — collects anonymous data on how users interact with the platform, helping us identify areas for improvement.
- Preference cookies — saves your preferences such as interface language and display settings so you don't have to reconfigure them each time you log in.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality or your experience on the 91100 platform.
Data Security and Third-Party Sharing
Our Security Measures
91100 implements a range of technical and procedural security measures to protect your data. These include SSL encryption for data in transit, hashed password storage, strict internal access controls, and continuous monitoring for suspicious activity. While no system can guarantee absolute security, we are committed to maintaining high data protection standards at all times.
Third-Party Sharing
91100 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data with service providers who help us operate the platform — such as payment processors and infrastructure providers — but they are only permitted to use that data for specified purposes and are bound by strict confidentiality agreements.
What Are Your Rights as a 91100 User?
As a 91100 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time through our support channels.
If any information we hold is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
You may request deletion of your account and personal data. Such requests will be processed subject to compliance with applicable legal obligations.
To submit any request relating to your privacy rights, contact the 91100 support team at [email protected]. You may also refer to FAQ us or log in to your account to manage your privacy settings directly.
Privacy Policy Changes and How to Contact Us
91100 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or business circumstances. Any material changes will be communicated to registered users via email or in-platform notification before taking effect.
We encourage you to review this page periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this page reflects when the latest version of this policy was published.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 91100 handles your personal data, please contact us at: [email protected]. Our team is ready to assist you and committed to responding to all privacy enquiries within a reasonable timeframe.